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International Enquiries

The supply of tapware products is most seamless to countries whose plumbing fittings match Australian Standards (BSP fittings). Other countries like the United States may require extra components to make a particular set function and this is best discussed with our sales staff as we have experience with solutions for this.

We are able to supply the majority of our bathroom accessories to most countries.

For international enquiries please contact our factory & head office:


Phone: +61 8 8276 6766

Our time zone is UTC/GMT +9:30 hours, to see the current time in South Australia hover over the phone icon at the top right of our website (desktop view) or tap on the phone icon at the top of the page (mobile view).

As of 2024, with the ongoing split of many of the technical standards between Australia and New Zealand, we have regretfully decided that supply into the New Zealand market is no longer viable.

How do I proceed with an order?

Please build a product enquiry list on our website and submit the enquiry once ready.

We will contact you and calculate the freight cost to get those items to your location.

International sales are then generally handled using PayPal as the payment method. Exports from Australia are not subject to Australian Goods & Services Tax (GST) so please use the Ex GST product values as a guide for pricing. Please note that your government may impose import duties at your location and these values are not included in the pricing on our website. The international freight company used to transit the items will contact you upon import to assist with these fees if applicable.

For further information please see also: What are BSP thread sizes?